Report a content

Purpose

This page describes the procedure for any person to notify the publisher of an asset published in the shared bank that they consider unlawful or infringing their rights (copyright, trademark, image rights, privacy rights, etc.).

In accordance with article 6-I-5 of the French LCEN law and with Regulation (EU) 2022/2065 (the « DSA »), the publisher acts as host of the assets provided by Users. It carries out no general monitoring of content but removes or disables access to manifestly unlawful content brought to its attention as soon as possible. See also clause 6 of the Terms of Service.

Notice form

Recommended channel. The form sends your notice directly to our team, who will acknowledge receipt by email. An email alternative is also available below.

Email alternative

Send an email to the notice address below, including as many of the listed items as possible. The more complete the notice, the faster we can process it; we may ask for additional information if needed to handle your report.

Notice address: signalement@vibestarter.fr

Required items:

• your last name, first name and capacity (rights holder, representative, etc.);
• your full contact details: postal address, email address, telephone number;
• a description of the work, trademark or right invoked, together with evidence of ownership (filing number, link to the original work, etc.);
• the exact URL of the contested asset in the bank, or any element allowing it to be identified unambiguously;
• the reasons why you consider the content to be unlawful or infringing your rights;
• the following handwritten or electronic statement: « I declare on my honour that the information provided is accurate and that I am the holder of the rights invoked or authorized to act on behalf of the holder. »

Anonymous notices or manifestly abusive notices (repeated unfounded reports, bad-faith competitive reports) may be dismissed without further action.

Handling of the notice

• Acknowledgment of receipt within 24 working hours by email.
• Review of the notice by the publisher within a target time of 72 working hours.
• Where the content is manifestly unlawful or the notice is prima facie valid, precautionary removal of the contested asset and notification of the User concerned by email.
• Where the notice is unfounded or requires further analysis, a reasoned response to the notifier.

Counter-notice

The User whose asset has been removed may send a reasoned counter-notice to the same notice address, including their contact details and justification of their rights. The publisher will review the counter-notice and may, where appropriate, restore the content if circumstances warrant.

Repeat-infringer accounts

Where multiple valid notices are received against the same User, the publisher first sends a formal warning by email outlining the breaches identified. Absent remediation, and in the event of demonstrated repeat infringement, the account may be suspended or terminated in accordance with clause 8.2 of the Terms of Service. The severity and frequency of valid notices retained are taken into account proportionately.

Judicial proceedings and authorities

This procedure is without prejudice to the remedies available to rights holders, nor to the publisher's obligation to comply with requisitions from competent judicial or administrative authorities.